{"id":22974,"date":"2026-02-02T14:47:18","date_gmt":"2026-02-02T22:47:18","guid":{"rendered":"https:\/\/www.sesdvt.com\/help-center-3\/"},"modified":"2026-02-12T10:42:55","modified_gmt":"2026-02-12T02:42:55","slug":"help-center-3","status":"publish","type":"page","link":"https:\/\/www.sesdvt.com\/en\/help-center-3\/","title":{"rendered":"Help Center"},"content":{"rendered":"<div class=\"mh-wrap\">\n            <!-- Hero -->\n            <div class=\"mh-hero\">\n                <h1>How can we help you?<\/h1>\n                <p>Search our help files and self-help resources<\/p>\n                        <div class=\"mh-search\">\n            <form class=\"mh-search-box\" action=\"https:\/\/www.sesdvt.com\/en\/help-center\/\" method=\"get\" data-trp-original-action=\"https:\/\/www.sesdvt.com\/en\/help-center\/\">\n                <input type=\"search\" name=\"s\" placeholder=\"Search for Helpful Articles...\" value=\"\" autocomplete=\"off\">\n                <input type=\"hidden\" name=\"post_type\" value=\"help_article\">\n                <button type=\"submit\">\n                    <svg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\n                        <circle cx=\"11\" cy=\"11\" r=\"8\"><\/circle>\n                        <path d=\"m21 21-4.35-4.35\"><\/path>\n                    <\/svg>\n                <\/button>\n            <input type=\"hidden\" name=\"trp-form-language\" value=\"en\"\/><\/form>\n        <\/div>\n                    <\/div>\n            \n            <!-- \u7cbe\u9078\u6587\u7ae0 -->\n                        <div class=\"mh-section\">\n                <h2 class=\"mh-section-title\">\u7cbe\u9078\u6587\u7ae0<\/h2>\n                <div class=\"mh-featured-list\">\n                                        <a href=\"https:\/\/www.sesdvt.com\/en\/help\/%e6%80%8e%e4%b9%88%e9%82%80%e8%af%b7%e6%96%b0%e7%94%a8%e6%88%b7\/\">Invite New Customers<\/a>\n                                        <a href=\"https:\/\/www.sesdvt.com\/en\/help\/sm-2%e6%9d%a1%e5%af%86%e7%9b%be%e7%9a%84%e4%b8%8d%e5%90%8c\/\">Difference between S&amp;M 2 secret shields<\/a>\n                                        <a href=\"https:\/\/www.sesdvt.com\/en\/help\/%e5%82%99%e4%bb%bd%e8%88%87%e6%81%a2%e5%be%a9%e7%ad%89%e5%8a%9f%e8%83%bd%e6%93%8d%e4%bd%9c%e6%95%99%e5%ad%a6\/\">Teaching of backup and recovery functions<\/a>\n                                        <a href=\"https:\/\/www.sesdvt.com\/en\/help\/%e7%b3%bb%e7%b5%b1%e7%9b%b8%e5%ae%b9%e6%80%a7\/\">System Compatibility<\/a>\n                                        <a href=\"https:\/\/www.sesdvt.com\/en\/help\/%e9%a9%85%e5%8b%95%e7%a8%8b%e5%ba%8f%e4%b8%8b%e8%bc%89\/\">Driver Download<\/a>\n                                        <a href=\"https:\/\/www.sesdvt.com\/en\/help\/%e6%88%91%e4%bb%ac%e7%9a%84%e6%a0%b8%e5%bf%83%e4%bc%98%e5%8a%bf\/\">Our Core Strengths<\/a>\n                                    <\/div>\n            <\/div>\n                        \n            <!-- \u5206\u7c7b -->\n            <div class=\"mh-categories-section\">\n                <h2 class=\"mh-section-title\">\u66f4\u591a\u8cc7\u6e90<\/h2>\n                <p class=\"mh-section-subtitle\">\u67e5\u770b\u66f4\u591a\u6587\u7ae0\u3001\u6307\u5357\u548c\u5e38\u898b\u554f\u984c<\/p>\n                        <div class=\"mh-categories-grid\">\n                        <div class=\"mh-category-card\">\n                <div class=\"mh-category-icon\">\n                    <svg viewbox=\"0 0 24 24\"><path d=\"M4.5 16.5c-1.5 1.26-2 5-2 5s3.74-.5 5-2c.71-.84.7-2.13-.09-2.91a2.18 2.18 0 0 0-2.91-.09z\"\/><path d=\"M12 15l-3-3a22 22 0 0 1 2-3.95A12.88 12.88 0 0 1 22 2c0 2.72-.78 7.5-6 11a22.35 22.35 0 0 1-4 2z\"\/><path d=\"M9 12H4s.55-3.03 2-4c1.62-1.08 5 0 5 0\"\/><path d=\"M12 15v5s3.03-.55 4-2c1.08-1.62 0-5 0-5\"\/><\/svg>                <\/div>\n                <h3>Quick Start<\/h3>\n                                <ul>\n                                        <li><a href=\"https:\/\/www.sesdvt.com\/en\/help-category\/faq\/\">Frequently Asked Questions<\/a><\/li>\n                                        <li><a href=\"https:\/\/www.sesdvt.com\/en\/help-category\/%e6%95%b8%e5%ad%97%e9%87%91%e5%ba%ab\/\">Digital Vault<\/a><\/li>\n                                        <li><a href=\"https:\/\/www.sesdvt.com\/en\/help-category\/beginner-guide\/\">Beginner's Guide<\/a><\/li>\n                                    <\/ul>\n                                <a href=\"https:\/\/www.sesdvt.com\/en\/help-category\/getting-started\/\" class=\"mh-view-all\">\n                    \u67e5\u770b\u5168\u90e8                    <svg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\n                        <path d=\"M5 12h14M12 5l7 7-7 7\"\/>\n                    <\/svg>\n                <\/a>\n            <\/div>\n                        <div class=\"mh-category-card\">\n                <div class=\"mh-category-icon\">\n                    <svg viewbox=\"0 0 24 24\"><path d=\"M22 19a2 2 0 0 1-2 2H4a2 2 0 0 1-2-2V5a2 2 0 0 1 2-2h5l2 3h9a2 2 0 0 1 2 2z\"\/><\/svg>                <\/div>\n                <h3>Product Function and Operation<\/h3>\n                                <ul>\n                                        <li><a href=\"https:\/\/www.sesdvt.com\/en\/help-category\/2%e6%9d%a1%e5%af%86%e7%9b%be%e6%9c%89%e4%bb%80%e4%b9%88%e4%b8%8d%e5%90%8c\/\">What's the difference between 2 secret shields<\/a><\/li>\n                                        <li><a href=\"https:\/\/www.sesdvt.com\/en\/help-category\/password%e6%88%96pin%e7%a2%bc%e5%bf%98%e8%a8%98%e4%ba%86%e6%80%8e%e9%ba%bc%e8%be%a6\/\">What should I do if I forgot my password or pin code?<\/a><\/li>\n                                        <li><a href=\"https:\/\/www.sesdvt.com\/en\/help-category\/%e5%82%99%e4%bb%bd%e8%88%87%e6%81%a2%e5%be%a9%e7%ad%89%e5%8a%9f%e8%83%bd%e6%93%8d%e4%bd%9c\/\">Functional operations such as backup and restore<\/a><\/li>\n                                    <\/ul>\n                                <a href=\"https:\/\/www.sesdvt.com\/en\/help-category\/%e7%94%a2%e5%93%81%e5%8a%9f%e8%83%bd%e8%88%87%e6%93%8d%e4%bd%9c\/\" class=\"mh-view-all\">\n                    \u67e5\u770b\u5168\u90e8                    <svg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\n                        <path d=\"M5 12h14M12 5l7 7-7 7\"\/>\n                    <\/svg>\n                <\/a>\n            <\/div>\n                        <div class=\"mh-category-card\">\n                <div class=\"mh-category-icon\">\n                    <svg viewbox=\"0 0 24 24\"><path d=\"M20 21v-2a4 4 0 0 0-4-4H8a4 4 0 0 0-4 4v2\"\/><circle cx=\"12\" cy=\"7\" r=\"4\"\/><\/svg>                <\/div>\n                <h3>Account Management<\/h3>\n                                <ul>\n                                        <li><a href=\"https:\/\/www.sesdvt.com\/en\/help-category\/profile\/\">Personal Information<\/a><\/li>\n                                        <li><a href=\"https:\/\/www.sesdvt.com\/en\/help-category\/password\/\">Password Management<\/a><\/li>\n                                        <li><a href=\"https:\/\/www.sesdvt.com\/en\/help-category\/login\/\">Login Problems<\/a><\/li>\n                                    <\/ul>\n                                <a href=\"https:\/\/www.sesdvt.com\/en\/help-category\/account\/\" class=\"mh-view-all\">\n                    \u67e5\u770b\u5168\u90e8                    <svg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\n                        <path d=\"M5 12h14M12 5l7 7-7 7\"\/>\n                    <\/svg>\n                <\/a>\n            <\/div>\n                        <div class=\"mh-category-card\">\n                <div class=\"mh-category-icon\">\n                    <svg viewbox=\"0 0 24 24\"><path d=\"M22 19a2 2 0 0 1-2 2H4a2 2 0 0 1-2-2V5a2 2 0 0 1 2-2h5l2 3h9a2 2 0 0 1 2 2z\"\/><\/svg>                <\/div>\n                <h3>Digital Ecology and Rewards<\/h3>\n                                <ul>\n                                        <li><a href=\"https:\/\/www.sesdvt.com\/en\/help-category\/%e9%82%80%e8%ab%8b%e6%96%b0%e5%ae%a2\/\">Invitation to new guests<\/a><\/li>\n                                    <\/ul>\n                                <a href=\"https:\/\/www.sesdvt.com\/en\/help-category\/%e6%95%b8%e5%ad%97%e7%94%9f%e6%85%8b%e8%88%87%e7%8d%8e%e5%8b%b5\/\" class=\"mh-view-all\">\n                    \u67e5\u770b\u5168\u90e8                    <svg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\n                        <path d=\"M5 12h14M12 5l7 7-7 7\"\/>\n                    <\/svg>\n                <\/a>\n            <\/div>\n                        <div class=\"mh-category-card\">\n                <div class=\"mh-category-icon\">\n                    <svg viewbox=\"0 0 24 24\"><rect x=\"1\" y=\"4\" width=\"22\" height=\"16\" rx=\"2\" ry=\"2\"\/><line x1=\"1\" y1=\"10\" x2=\"23\" y2=\"10\"\/><\/svg>                <\/div>\n                <h3>Payment and Billing<\/h3>\n                                <ul>\n                                        <li><a href=\"https:\/\/www.sesdvt.com\/en\/help-category\/payment\/\">terms of payment<\/a><\/li>\n                                        <li><a href=\"https:\/\/www.sesdvt.com\/en\/help-category\/subscription\/\">Subscription Management<\/a><\/li>\n                                        <li><a href=\"https:\/\/www.sesdvt.com\/en\/help-category\/refund\/\">Refund policy<\/a><\/li>\n                                    <\/ul>\n                                <a href=\"https:\/\/www.sesdvt.com\/en\/help-category\/billing\/\" class=\"mh-view-all\">\n                    \u67e5\u770b\u5168\u90e8                    <svg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\n                        <path d=\"M5 12h14M12 5l7 7-7 7\"\/>\n                    <\/svg>\n                <\/a>\n            <\/div>\n                        <div class=\"mh-category-card\">\n                <div class=\"mh-category-icon\">\n                    <svg viewbox=\"0 0 24 24\"><path d=\"M21 15v4a2 2 0 0 1-2 2H5a2 2 0 0 1-2-2v-4\"\/><polyline points=\"7 10 12 15 17 10\"\/><line x1=\"12\" y1=\"15\" x2=\"12\" y2=\"3\"\/><\/svg>                <\/div>\n                <h3>Support &amp; Downloads<\/h3>\n                                <ul>\n                                        <li><a href=\"https:\/\/www.sesdvt.com\/en\/help-category\/%e7%b3%bb%e7%b5%b1%e7%9b%b8%e5%ae%b9%e6%80%a7\/\">System Compatibility<\/a><\/li>\n                                        <li><a href=\"https:\/\/www.sesdvt.com\/en\/help-category\/%e9%a9%85%e5%8b%95%e7%a8%8b%e5%ba%8f%e4%b8%8b%e8%bc%89\/\">Driver Download<\/a><\/li>\n                                    <\/ul>\n                                <a href=\"https:\/\/www.sesdvt.com\/en\/help-category\/%e6%8a%80%e8%a1%93%e6%94%af%e6%8f%b4%e8%88%87%e4%b8%8b%e8%bc%89\/\" class=\"mh-view-all\">\n                    \u67e5\u770b\u5168\u90e8                    <svg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\n                        <path d=\"M5 12h14M12 5l7 7-7 7\"\/>\n                    <\/svg>\n                <\/a>\n            <\/div>\n                    <\/div>\n                    <\/div>\n        <\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-22974","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.sesdvt.com\/en\/wp-json\/wp\/v2\/pages\/22974","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.sesdvt.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.sesdvt.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.sesdvt.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.sesdvt.com\/en\/wp-json\/wp\/v2\/comments?post=22974"}],"version-history":[{"count":2,"href":"https:\/\/www.sesdvt.com\/en\/wp-json\/wp\/v2\/pages\/22974\/revisions"}],"predecessor-version":[{"id":23566,"href":"https:\/\/www.sesdvt.com\/en\/wp-json\/wp\/v2\/pages\/22974\/revisions\/23566"}],"wp:attachment":[{"href":"https:\/\/www.sesdvt.com\/en\/wp-json\/wp\/v2\/media?parent=22974"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}