{"id":22974,"date":"2026-02-02T14:47:18","date_gmt":"2026-02-02T22:47:18","guid":{"rendered":"https:\/\/www.sesdvt.com\/help-center-3\/"},"modified":"2026-02-12T10:42:55","modified_gmt":"2026-02-12T02:42:55","slug":"help-center-3","status":"publish","type":"page","link":"https:\/\/www.sesdvt.com\/en\/help-center-3\/","title":{"rendered":"Help Center"},"content":{"rendered":"<div class=\"mh-wrap\">\n            <!-- Hero -->\n            <div class=\"mh-hero\">\n                <h1>How can we help you?<\/h1>\n                <p>Search our help files and self-help resources<\/p>\n                        <div class=\"mh-search\">\n            <form class=\"mh-search-box\" action=\"https:\/\/www.sesdvt.com\/en\/help-center\/\" method=\"get\" data-trp-original-action=\"https:\/\/www.sesdvt.com\/en\/help-center\/\">\n                <input type=\"search\" name=\"s\" placeholder=\"Search for Helpful Articles...\" value=\"\" autocomplete=\"off\">\n                <input type=\"hidden\" name=\"post_type\" value=\"help_article\">\n                <button type=\"submit\">\n                    <svg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\n                        <circle cx=\"11\" cy=\"11\" r=\"8\"><\/circle>\n                        <path d=\"m21 21-4.35-4.35\"><\/path>\n                    <\/svg>\n                <\/button>\n            <input type=\"hidden\" name=\"trp-form-language\" value=\"en\"\/><\/form>\n        <\/div>\n                    <\/div>\n            \n            <!-- \u7cbe\u9078\u6587\u7ae0 -->\n                        <div class=\"mh-section\">\n                <h2 class=\"mh-section-title\">Featured Articles<\/h2>\n                <div class=\"mh-featured-list\">\n                                        <a href=\"https:\/\/www.sesdvt.com\/en\/help\/how-to-invite-new-users\/\">Invite New Customers<\/a>\n                                        <a href=\"https:\/\/www.sesdvt.com\/en\/help\/differences-between-the-two-sm-shield-models\/\">Difference between S&amp;M 2 secret shields<\/a>\n                                        <a href=\"https:\/\/www.sesdvt.com\/en\/help\/teaching-of-backup-and-recovery-functions\/\">Teaching of backup and recovery functions<\/a>\n                                        <a href=\"https:\/\/www.sesdvt.com\/en\/help\/system-compatibility\/\">System Compatibility<\/a>\n                                        <a href=\"https:\/\/www.sesdvt.com\/en\/help\/driver-download\/\">Driver Download<\/a>\n                                        <a href=\"https:\/\/www.sesdvt.com\/en\/help\/our-core-strengths\/\">Our Core Strengths<\/a>\n                                    <\/div>\n            <\/div>\n                        \n            <!-- \u5206\u7c7b -->\n            <div class=\"mh-categories-section\">\n                <h2 class=\"mh-section-title\">More Resources<\/h2>\n                <p class=\"mh-section-subtitle\">View more articles, guides, and FAQs<\/p>\n                        <div class=\"mh-categories-grid\">\n                        <div class=\"mh-category-card\">\n                <div class=\"mh-category-icon\">\n                    <svg viewbox=\"0 0 24 24\"><path d=\"M4.5 16.5c-1.5 1.26-2 5-2 5s3.74-.5 5-2c.71-.84.7-2.13-.09-2.91a2.18 2.18 0 0 0-2.91-.09z\"\/><path d=\"M12 15l-3-3a22 22 0 0 1 2-3.95A12.88 12.88 0 0 1 22 2c0 2.72-.78 7.5-6 11a22.35 22.35 0 0 1-4 2z\"\/><path d=\"M9 12H4s.55-3.03 2-4c1.62-1.08 5 0 5 0\"\/><path d=\"M12 15v5s3.03-.55 4-2c1.08-1.62 0-5 0-5\"\/><\/svg>                <\/div>\n                <h3>Quick Start<\/h3>\n                                <ul>\n                                        <li><a href=\"https:\/\/www.sesdvt.com\/en\/help-category\/faq\/\">Frequently Asked Questions<\/a><\/li>\n                                        <li><a href=\"https:\/\/www.sesdvt.com\/en\/help-category\/digital-vault-2\/\">Digital Vault<\/a><\/li>\n                                        <li><a href=\"https:\/\/www.sesdvt.com\/en\/help-category\/beginners-guide\/\">Beginner's Guide<\/a><\/li>\n                                    <\/ul>\n                                <a href=\"https:\/\/www.sesdvt.com\/en\/help-category\/getting-started\/\" class=\"mh-view-all\">\n                    View All                    <svg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\n                        <path d=\"M5 12h14M12 5l7 7-7 7\"\/>\n                    <\/svg>\n                <\/a>\n            <\/div>\n                        <div class=\"mh-category-card\">\n                <div class=\"mh-category-icon\">\n                    <svg viewbox=\"0 0 24 24\"><path d=\"M22 19a2 2 0 0 1-2 2H4a2 2 0 0 1-2-2V5a2 2 0 0 1 2-2h5l2 3h9a2 2 0 0 1 2 2z\"\/><\/svg>                <\/div>\n                <h3>Product Function and Operation<\/h3>\n                                <ul>\n                                        <li><a href=\"https:\/\/www.sesdvt.com\/en\/help-category\/whats-the-difference-between-2-secret-shields\/\">What's the difference between 2 secret shields<\/a><\/li>\n                                        <li><a href=\"https:\/\/www.sesdvt.com\/en\/help-category\/what-should-i-do-if-i-forgot-my-password-or-pin-code\/\">What should I do if I forgot my password or pin code?<\/a><\/li>\n                                        <li><a href=\"https:\/\/www.sesdvt.com\/en\/help-category\/functional-operations-such-as-backup-and-restore\/\">Functional operations such as backup and restore<\/a><\/li>\n                                    <\/ul>\n                                <a href=\"https:\/\/www.sesdvt.com\/en\/help-category\/product-function-and-operation\/\" class=\"mh-view-all\">\n                    View All                    <svg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\n                        <path d=\"M5 12h14M12 5l7 7-7 7\"\/>\n                    <\/svg>\n                <\/a>\n            <\/div>\n                        <div class=\"mh-category-card\">\n                <div class=\"mh-category-icon\">\n                    <svg viewbox=\"0 0 24 24\"><path d=\"M20 21v-2a4 4 0 0 0-4-4H8a4 4 0 0 0-4 4v2\"\/><circle cx=\"12\" cy=\"7\" r=\"4\"\/><\/svg>                <\/div>\n                <h3>Account Management<\/h3>\n                                <ul>\n                                        <li><a href=\"https:\/\/www.sesdvt.com\/en\/help-category\/profile\/\">Personal Information<\/a><\/li>\n                                        <li><a href=\"https:\/\/www.sesdvt.com\/en\/help-category\/password\/\">Password Management<\/a><\/li>\n                                        <li><a href=\"https:\/\/www.sesdvt.com\/en\/help-category\/login\/\">Login Problems<\/a><\/li>\n                                    <\/ul>\n                                <a href=\"https:\/\/www.sesdvt.com\/en\/help-category\/account\/\" class=\"mh-view-all\">\n                    View All                    <svg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\n                        <path d=\"M5 12h14M12 5l7 7-7 7\"\/>\n                    <\/svg>\n                <\/a>\n            <\/div>\n                        <div class=\"mh-category-card\">\n                <div class=\"mh-category-icon\">\n                    <svg viewbox=\"0 0 24 24\"><path d=\"M22 19a2 2 0 0 1-2 2H4a2 2 0 0 1-2-2V5a2 2 0 0 1 2-2h5l2 3h9a2 2 0 0 1 2 2z\"\/><\/svg>                <\/div>\n                <h3>Digital Ecology and Rewards<\/h3>\n                                <ul>\n                                        <li><a href=\"https:\/\/www.sesdvt.com\/en\/help-category\/invitation-to-new-guests\/\">Invitation to new guests<\/a><\/li>\n                                    <\/ul>\n                                <a href=\"https:\/\/www.sesdvt.com\/en\/help-category\/digital-ecology-and-rewards\/\" class=\"mh-view-all\">\n                    View All                    <svg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\n                        <path d=\"M5 12h14M12 5l7 7-7 7\"\/>\n                    <\/svg>\n                <\/a>\n            <\/div>\n                        <div class=\"mh-category-card\">\n                <div class=\"mh-category-icon\">\n                    <svg viewbox=\"0 0 24 24\"><rect x=\"1\" y=\"4\" width=\"22\" height=\"16\" rx=\"2\" ry=\"2\"\/><line x1=\"1\" y1=\"10\" x2=\"23\" y2=\"10\"\/><\/svg>                <\/div>\n                <h3>Payment and Billing<\/h3>\n                                <ul>\n                                        <li><a href=\"https:\/\/www.sesdvt.com\/en\/help-category\/payment\/\">terms of payment<\/a><\/li>\n                                        <li><a href=\"https:\/\/www.sesdvt.com\/en\/help-category\/subscription\/\">Subscription Management<\/a><\/li>\n                                        <li><a href=\"https:\/\/www.sesdvt.com\/en\/help-category\/refund\/\">Refund policy<\/a><\/li>\n                                    <\/ul>\n                                <a href=\"https:\/\/www.sesdvt.com\/en\/help-category\/billing\/\" class=\"mh-view-all\">\n                    View All                    <svg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\n                        <path d=\"M5 12h14M12 5l7 7-7 7\"\/>\n                    <\/svg>\n                <\/a>\n            <\/div>\n                        <div class=\"mh-category-card\">\n                <div class=\"mh-category-icon\">\n                    <svg viewbox=\"0 0 24 24\"><path d=\"M21 15v4a2 2 0 0 1-2 2H5a2 2 0 0 1-2-2v-4\"\/><polyline points=\"7 10 12 15 17 10\"\/><line x1=\"12\" y1=\"15\" x2=\"12\" y2=\"3\"\/><\/svg>                <\/div>\n                <h3>Support &amp; Downloads<\/h3>\n                                <ul>\n                                        <li><a href=\"https:\/\/www.sesdvt.com\/en\/help-category\/system-compatibility\/\">System Compatibility<\/a><\/li>\n                                        <li><a href=\"https:\/\/www.sesdvt.com\/en\/help-category\/driver-download\/\">Driver Download<\/a><\/li>\n                                    <\/ul>\n                                <a href=\"https:\/\/www.sesdvt.com\/en\/help-category\/support-downloads\/\" class=\"mh-view-all\">\n                    View All                    <svg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\n                        <path d=\"M5 12h14M12 5l7 7-7 7\"\/>\n                    <\/svg>\n                <\/a>\n            <\/div>\n                    <\/div>\n                    <\/div>\n        <\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-22974","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>DVT \u5e6b\u52a9\u4e2d\u5fc3\uff5c\u5b89\u88dd\u3001\u5e33\u6236\u8207\u7522\u54c1\u652f\u63f4<\/title>\n<meta name=\"description\" content=\"\u5728 DVT \u5e6b\u52a9\u4e2d\u5fc3\u67e5\u627e\u5feb\u901f\u5165\u9580\u3001\u5bc6\u76fe\u5b89\u88dd\u3001\u9a45\u52d5\u4e0b\u8f09\u3001\u5099\u4efd\u5fa9\u539f\u3001\u5e33\u6236\u7ba1\u7406\u8207\u670d\u52d9\u689d\u6b3e\uff0c\u6216\u806f\u7d61\u5ba2\u670d\u53d6\u5f97\u5354\u52a9\u3002\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link 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